退款政策

本頁提供的解釋和資訊僅是有關如何編寫您自己的退款政策文件的一般和高級解釋和資訊。您不應將本文視為法律建議或有關您實際應該做什麼的建議，因為我們無法事先知道您希望在您的企業和客戶之間建立哪些特定退款政策。我們建議您尋求法律建議，以幫助您理解並協助您制定自己的退款政策。

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased. 

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.